School ERP Questions and Answers for India

The school sends a one-time setup link via SMS or WhatsApp. The parent opens the link on their smartphone, selects their preferred UPI app (Google Pay, PhonePe, Paytm, etc.), and authorizes the mandate using their secure UPI PIN. From that point, fees are collected automatically on the due date.

The entire UPI AutoPay mandate setup takes less than 45 seconds. Parents only need their smartphone with their existing UPI app and their UPI PIN. No bank account details, IFSC codes, or physical forms are required.

Yes, UPI AutoPay is extremely safe. It is built on the National Payments Corporation of India (NPCI) infrastructure under RBI guidelines. Every mandate has a strict maximum limit, and the parent retains full control. No unauthorized debits can occur.

Yes. UPI AutoPay is fully approved and regulated by the Reserve Bank of India (RBI) and operated by the National Payments Corporation of India (NPCI). It uses the official e-mandate framework designed specifically for recurring collections.

Yes, parents can cancel or revoke the UPI AutoPay mandate at any time directly through their UPI app (such as Google Pay or PhonePe) or by contacting the school administration. This ensures complete transparency and trust.

Before initiating a debit, the UPI system automatically checks for the availability of funds. If the account has insufficient balance, the debit fails and EduOpus immediately flags it, scheduling an automated retry within 3 to 7 days instead of incurring recurring penalty charges.

EduOpus pricing is a simple ₹10 per student per month. This means a school with 500 active students pays exactly ₹5,000 per month for the complete platform subscription. There are no module-wise add-on fees.

The ₹10 subscription includes all core features of the platform: fee management, real-time attendance, digital homework, parent portal, staff payroll, expense tracking, library management, multi-branch support, and live financial reporting.

No. EduOpus charges zero transaction fees on UPI AutoPay and digital collections. All payment processing costs are covered under the flat monthly subscription.

No. EduOpus has zero setup fees, zero onboarding charges, zero annual maintenance fees, and zero transaction fees. The only cost is the flat ₹10 per student per month subscription.

A typical school implementation is completed in 2 to 4 weeks. This includes importing student lists, setting up complex fee structures, integrating payment gateways, and training administrative staff.

Since Teachmint discontinued its fee management module, EduOpus offers a dedicated migration pathway. We export your historical student and fee data from Teachmint and import it directly into EduOpus, keeping all balances intact.

Yes. EduOpus supports seamless Excel migration. Schools can upload their student lists, parent details, and outstanding fee balances using a simple Excel template, and our team will validate and import the data.

Data security is our highest priority. All data is stored on highly secure, encrypted cloud servers with role-based access control. We comply with industry-standard data protection protocols to ensure parent and school data is never shared.

Yes. We provide complete, hands-on digital training for teachers, accountants, and administrators. Our team conducts 30-minute interactive sessions and provides short video guides so your staff can operate the platform independently.

Yes. EduOpus features a multi-branch architecture. Trust owners or administrators can manage multiple campuses from a single dashboard, with separate databases for each school and consolidated reporting at the top.

Yes. EduOpus includes a complete staff directory and payroll module. You can configure salary structures, track increments or deductions, calculate monthly salaries, and generate professional salary slips automatically.

Yes. You can log all school expenses by department (e.g., transport, maintenance, salaries) and category. This gives school management a complete real-time view of income vs expenses and simplifies auditing.

Teachers mark daily attendance in less than a minute using the EduOpus mobile portal. The moment a student is marked absent, the system automatically sends a real-time notification to the parent's app.

Yes. As soon as a UPI AutoPay debit or manual payment is processed, EduOpus automatically generates a digital receipt and sends it to the parent. The school ledger is also updated instantly.

EduOpus automatically matches bank settlements with student ledgers. It accounts for transaction charges and updates the collection reports, reducing the accountant's month-end manual reconciliation to zero.

Yes. Parents get access to a mobile-friendly parent portal web app (PWA) that can be added to their smartphone homescreen. They can view fee due dates, download receipts, mark leaves, and view homework.

If a school needs to issue a refund, administrators can log the refund entry directly in the student's ledger. The system balances the accounts and updates reports, maintaining an accurate audit trail.

Yes. Schools can configure whether parents are allowed to make partial payments for outstanding fees, or if they must pay the exact monthly instalment, giving schools total control over collection rules.

Yes. EduOpus supports student-specific concessions (sibling discounts, scholarships, staff child discounts, etc.). These concessions are applied directly to the student's fee structure and reflect in their invoice.

Yes. You can define transport routes with different monthly fee rates and assign them to students. The system automatically includes the route-specific transport fee in the student's monthly auto-debit.