Back to Case Studies Directory
Verified Field AuditPrayagraj, Uttar Pradesh · 850+ Students

SPVM Public School: From 40 Hours of Monthly Fee Chasing to Zero-Touch Collection.

How Sant Paramhans Vidya Mandir eliminated manual parent calls, achieved 95% UPI AutoPay mandate adoption, and compressed reconciliation from 2 days to 5 minutes.

Institution
SPVM Public School
Prayagraj, UP
Student Cohort
850+ Enrolled
K-10 Institution
Prior Infrastructure
Paper Registers & Cash
Manual Phone Follow-ups
Key Outcome
95% Mandate Adoption
0 Chasing Calls Made

Executive Operational Highlights

0 Calls
Zero staff hours spent calling parents for fee reminders
95%
Active parent AutoPay adoption within first 14 days
₹0 Default
Zero default amount recorded from enrolled AutoPay parents
5 Minutes
Month-end tally time (compressed from 2 full days)

The Challenge: The Hidden Costs of Manual Fee Chasing

Sant Paramhans Vidya Mandir (SPVM) in Prayagraj is a reputed institution with over 850 enrolled students. Despite strong academic reputations, administrative operations suffered under manual fee collection workflows:

40+ Staff Hours

Two clerical staff members spent the first 15 days of every month placing awkward reminder calls and tracking cash receipts.

15–20% Month-End Defaulters

Even after dozens of calls, up to one-fifth of parents missed due dates, creating monthly cash flow deficits for teacher payroll.

2-Day Reconciliation

Matching hand-written fee receipts with bank statements took 2 full days of manual calculator entries and led to recurring discrepancies.

Before vs. After: Operational Metrics at SPVM Prayagraj

Operational ParameterBefore EduOpusWith EduOpus AutoPayDocumented Outcome
Staff Chasing Time40+ hours/month0 hours/monthZero manual calls made to active AutoPay parents
Parent Mandate Adoption0% (Only cash / counter UPI)95% Enrolled800+ families active on recurring mandate in 14 days
Default Rate15–20% monthly overdue₹0 Defaults on AutoPayPredictable working capital for staff salaries
Accounting Reconciliation2 full days per month5 minutes per month99% time reduction with automated bank ledger sync

The Parent Adoption Playbook: How SPVM Achieved 95% Enrollment

Many school administrators worry that Indian parents will resist setting up automated debits. SPVM deployed EduOpus's proven 3-tier onboarding playbook:

1

Parent-Teacher Meeting Demonstration Counter

A dedicated EduOpus help desk was set up during the quarterly PTM. Staff demonstrated how parents could scan their child's unique QR code and approve the mandate on PhonePe or Google Pay in just 45 seconds.

2

Zero Extra Fee & 24h Advance Notification Guarantee

Parents were reassured that NPCI AutoPay sends an automated WhatsApp notification 24 hours before any debit occurs, with zero convenience fee surcharges deducted from parents.

3

Instant WhatsApp Tax Invoice & Receipt

Upon successful debit, parents immediately receive a branded digital receipt with GST/school serial numbering on WhatsApp, eliminating counter queues.

“We didn't realize how much time we were losing until it stopped. The AutoPay system eliminated manual fee reminders completely, and month-end reconciliation takes literally five minutes instead of two days.”
Sant Paramhans Vidya Mandir Public School Administration
Prayagraj, Uttar Pradesh
Verified Customer Result

Achieve Zero-Touch Fee Collection in Your School

Our team will analyze your existing fee schedule and demonstrate the parent onboarding flow for your exact student volume.